Relay™
EHR-native catalog, order, and results workflows for specialty labs
Relay gives specialty labs the integration capabilities of a large reference lab without the engineering overhead or compliance complexity of building from scratch.
A lightweight interoperability layer that connects one lab system to multiple EHR partners through a structured, secure workflow.
The Specialty Lab Problem
Providers now expect ordering and results delivery directly inside the EHR, but many specialty labs still depend on portals, PDFs, and manual reconciliation steps.
Provider Friction
Portal logins and PDF workflows create extra clicks and manual handoffs that slow clinicians down and reduce adoption.
Engineering Bottlenecks
Custom EHR integrations are expensive, long, and hard to maintain, especially for labs with small engineering teams.
Scaling Pressure
Growth and investor expectations require scalable infrastructure, but replatforming the LIS is high-risk and high-cost.
How Relay Works
Relay standardizes the full lab workflow into three operational steps: Catalog, Order, and Results. Each step uses structured schemas and encrypted point-to-point exchange.
Catalog
The EHR retrieves your live test catalog through Relay so providers can select tests directly in their normal workflow.
Order
Structured orders flow into the LIS electronically. No faxing, no portal re-entry, and no manual transcription loop.
Results
Discrete structured results are returned into the patient chart. This is data-native delivery, not static PDF attachment.
Architecture Principles
Relay is built as a clean interoperability layer with strict handling boundaries designed for healthcare environments.
One Integration
Connect your LIS to Relay once, then add EHR partners through standardized configuration.
Minimal Surface Area
No large replatform required. Deployment aligns with existing systems and workflows.
PHI Handling Boundaries
Metadata storage only, encrypted transient handling for PHI, and no unnecessary persistence.
JSON-First Flows
Structured schemas across the workflow enable consistency, automation, and downstream analytics readiness.
Portal Workflow vs Relay Workflow
Relay replaces manual handoffs with a structured pathway that is faster for clinicians and easier for labs to scale.
Portal + PDF Model
- Extra logins for providers
- Manual order entry and reconciliation
- Results often delivered as PDFs
- Higher operational overhead per partner
- Difficult to scale integrations
Relay Model
- EHR-native clinician workflow
- Structured electronic ordering
- Structured results in the chart
- Lower marginal integration effort
- Scalable multi-partner expansion
Why Labs Choose Relay
The immediate value is operational: less friction, faster onboarding, and a defensible technical foundation for growth.
Interested in Relay?
If your lab wants EHR-native workflows without a costly replatform, we can walk through deployment shape, pilot scope, and what expansion looks like after validation.